Designing community‑first disaster resilience at scale for Verizon
The Challenge
Verizon set out to determine how to support leveraging innovation for impact. To do so, they grounded their disaster resilience initiatives in community needs, and coordinated across teams to ensure they were capable of scaling.
Our Approach
As Verizon’s lead strategic advisor, qb. connected frontline insights to corporate strategy. We co‑designed Verizon’s disaster resilience roadmap, led national and local listening efforts, piloted programming in Houston and advised on governance, metrics, messaging and portfolio strategy across a multi‑year engagement.
The Impact
Together, we advanced a community‑driven model for corporate resilience investment—one that is measurable, scalable and built to evolve as needs change.
Services
Impact strategy • Community engagement • Program design + evaluation • Portfolio advisory
“qb. is a critical advisor to Verizon, helping us design people-first stakeholder engagements, build targeted strategies for impact across multiple markets and translate insights into scalable, trusted community programs. Their ability to combine strategic depth with operational execution has been key to driving our work forward.”
Curious about working together?
