our case studies.

qb.’s approach to stakeholder engagement is highly effective at generating true VOC insights. They take a grass-roots approach to meet consumers where they are at. qb. develops trust and credibility with participants because they do their homework on the local market and recruit via organizations/groups in the local area. Sessions were scheduled flexibly to maximize participation. They were transparent with expectations and drew all participants into the conversation. Most impressive was their multi-week approach which slowly gathered insights vs. expecting insights all in one session. This built participant confidence and over the weeks, each participant shared more than what could be gathered in a single session. In addition, they involved Nautilus as the client in participant interactions offering real-time answers to participant questions and providing an opportunity for us to probe deeper into participant answers. Between the desk-top research and our 4 participant sessions, we gathered market and participant insights we wouldn’t have gathered through traditional methods. We highly recommend qb. when you need deep market-based insights!

qb. consulting is doing some of the most cutting edge work out there on strategy, stakeholder engagement and a people-centered vision for sustainability. This is critically important, because it has never made sense to approach sustainability as a top down, directive effort. To work, it needs to include everyone.

Olo’s journey towards ESG excellence was made possible through the invaluable guidance and high standards of the team at qb. They not only brought compassion and a human element to the work, they took the time to understand our goals, culture, and values, aligning them with measurable impact and setting us on a sustainable path for the future.

Building out our ESG program from the ground up was a monumental task, and it was important to us that we found a team that would take the time to understand our business, our industry and our team’s goals and aspirations. Sam, Noemí, and the qb. team have guided us through the entire journey of conducting our first materiality assessment, performing our first GHG inventory and drafting our first ESG report. Through it all, they have led with authenticity, empathy, and compassion, and helped connect the dots so that we can confidently build on our ESG strategy going forward, and most importantly, drive meaningful and impactful change through our ESG initiatives.

qb. was instrumental in how we communicated our Mission this year. If anyone is looking for sustainability reporting services, I am more than happy to recommend them!

Sam and the qb. team were trusted advisors to our ESG team-of-one during the twists and turns of beginning our ESG journey as a newly public company. Among many key areas of support, the qb. team led internal stakeholder engagement and ultimately helped create our ESG program and 3-year roadmap. Now as we look to implement new practices and make progress in our ESG commitments as a private company, qb.'s spot-on insights and ability to deliver in a fast-moving, dynamic environment will be our ace in the hole.

Working with qb. to help us build and launch Olo’s first ESG strategy and program was a great experience. Sam and the team took the time to understand our company culture, key stakeholders, and our long-term aspirations and tailored their approach to meet our needs. From guiding our engagement with internal and external stakeholders and developing our first materiality matrix to building out an ESG strategy and five-year roadmap, they were a true partner every step of the way. They offered support and empowered us to create an ESG program that is true to Olo’s values and mission. We look forward to continuing the partnership with them.

Partnering with qb. was a great decision for Dynatrace. Their compassion, authenticity, and enthusiasm for sustainability is unmatched. They didn’t just check the box when it came to conducting our materiality assessment, calculating our footprint, and developing our ESG materiality update, they took the time to understand the people, culture, and long-term objectives of Dynatrace in order to design a tailored approach that prioritizes key ESG topics specific to our business. The support they offered through the whole process empowered us to build an ESG program aligned with the values that are authentic to Dynatrace.

After working with qb. for the first time in 2021 on our inaugural ESG report, ShopCore reengaged qb. for our second report in 2022. Our team sought to produce a report that was uniquely ShopCore, capturing our voice and values. qb. not only understood the details of what our organization accomplished over the calendar year; they also nailed the spirit of why we do what we do at ShopCore: not just for ourselves, but for our communities. We look forward to engaging qb. in future years to help us tell that story.

Engaging qb. as our partners in building and launching our first ESG report was an amazing experience. Noemí and the team took great care in working with us to understand our strategy, engage our stakeholders, and build a best-in-class report that tells an accurate story of the efforts we have underway at New Relic. We are excited to keep working together as we continue our ESG journey.

It’s refreshing to work with qb. as ESG consulting partners. Their people-first approach helps get strategic projects done in an authentic and effective way. They have been integral partners in helping the ESG team at talent solutions and business consulting firm Robert Half complete our formal materiality assessment and helping us craft an authentic ESG report aligned to our values and with key metrics.

When Verizon engaged qb. for a hybrid stakeholder engagement and research project focused on hard to reach populations, we asked them to throw out the rule book. We knew we could trust Noemi and Sam and their expert team to meet the challenge of deep inclusivity in multiple markets simultaneously — in the process essentially reinventing stakeholder engagement for the 21st century.

qb. has become our ESG team as we look for an ESG leader for our organization. We initially engaged with them to perform a materiality assessment and support us in identifying the ESG risks, opportunities, and areas most important for our company and stakeholders. They then supported us through the development of our first public report. Sam and the team at qb. bring not only deep expertise in all things ESG, but also the passion that is needed to really bring successful programs to life.

qb. helped us craft a narrative around our work that was accurate, inspiring and a true reflection of how we chose to engage. We are grateful for their work, partnership, dedication and for helping us tell our authentic story -- all parts of it -- the good, the bad and everything in between.

qb. was instrumental in supporting my team as we worked on building our framework for our North America region sustainability plan. They were organized and thoughtful in their approach, helping us to lead important discussions with internal stakeholders. We were able to drill down and come up with a strategy that fits for our organization and clearly communicates our mission of serving our consumers, clients, our people and global communities. The entire qb. Consulting team is professional, results driven and cares about their clients and the world at large. I would highly recommend them if you want to get the job done on time and in a way that suits your organization.

The experience, rigor and organization you all have brought to our first report has been invaluable, your team combined with Keara is what led to Link delivering a report that is people centric, environmentally forward and sincere. We’ve found our voice through your guidance and pen.

I’m a qb. champion and excited for this to be Link’s first step into public space.